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“The team at ROC truly took the time to understand the dimensions and requirements of a senior PA role I was seeking to fill and, rather than filling my inbox with CVs, sent through a select list of candidates that could truly perform at the necessary level. Having chosen an excellent candidate, they then worked quickly and efficiently to close an agreement on package with the candidate and ensure a smooth landing into the organisation”.
"Once again let me say how pleased we are with how you and your Company have delivered. From the outset Debbie and her team have been most professional about what and how ROC could successfully deliver for us. ROC Recruitment has helped us successfully complete Phase 1 with our team of 420 Financial Service Specialists selected, trained with 344 already deployed. Your part in delivering this goal has been outstanding. The work and passion you have shown has been admirable and the way you have engaged with Bank of Ireland Post Office Management and HR Shared Services Team has been a credit to ROC. Thank you once again for your outstanding contribution and I look forward to working closely with you all as we build our Business for the future."
Beauty Services Manager
*Beauty Services Manager - highly successful brow and lash business
*£25,000 - £32,000 + commission + bens
*Prestigious Central London based store
*Retail management role responsible for the smooth running of the business and maximising the customer experience
Our client is a fast-growing brow and lash business with many successful brow bars based in luxury department stores across the UK. They are now seeking a Beauty Services Manager for their flagship account in Central London.
This key role reports to the Senior Store Manager and is responsible for everything to do with the customer experience, such as ensuring the counter is prepared and beautifully presented as well as managing relationships between the Front Desk and Therapists. You will work closely with the Store Operations Manager leading the team, achieving targets, driving operational success and ensuring that outstanding customer service is delivered at all times.
You will have natural commercial sense always looking to maximise sales opportunities and planning exciting events to inspire and engage with customers.
Excellent salary, commission and benefits available in this career role.
This outstanding retail company can offer you:
*£25,000 - £32,000
*Great benefits, discounts and freebies
*Excellent working environment, full training and personal development
*Amazing location within Central London
To be successful in this Beauty Services Manager position, it is important to have the following:
*Motivational and engaging management style
*Entrepreneurial and dynamic approach
*Exceptional customer focus
*Warm and friendly personality
*Strong, confident, persuasive nature
*Impeccable presentation and grooming
Key accountabilities within this Beauty Services Manager role include:
*Maintaining strong communication with the team
*Motivating and inspiring the team and leading by example
*Leading the Front of House and Beauty Therapist team whilst on the shop floor
*Ensuring the Front of House area is perfectly maintained
*Leading the upselling of treatments
*Ensuring treatments and procedures are carried out to a high standard
*Coaching and motivating the team to promote products and exceed sales targets
*Planning, implementing and monitoring team incentives
*Acting as a liaison between Front of House team and Beauty Therapists
*Attending weekly meeting with the Senior Store Manager and Store Operations Manager
*Acting as Brand Ambassador
*Resolving customer complaints
*Planning customer events
If this Beauty Services Manager opportunity appeals and you would like to apply, please email your CV, in Word format, (not PDF), as soon as possible quoting "Beauty Services Manager".
Thank you for applying to this advertisement; we appreciate your interest in this Beauty Services Manager opportunity. All applications are important to us, but due to the high volume of response we receive from our advertisements, we only contact successful applicants. However, do follow us on Facebook and Twitter for our latest vacancies. We wish you all the best in your search for a new position.