UHNWI office based in South West London is looking for a guest relations receptionist to manage the front office area. The principal is looking to identify someone who understands the concept of 5-star hospitality and has perhaps worked at one of London's leading hotels or Michelin star restaurants.


*Monitor and screen incoming calls
*Manage front of house duties, greeting of guests and advising staff of their arrival
*Provide direction for visitors and staff
*Organise meeting rooms (before and after meetings)
*Book lunches, arrange refreshments and keep kitchen tidy
*Take deliveries, collect and distribute incoming deliveries and mail
*Coordinate office related service providers such as IT support, cleaning, car
services, food delivery companies
*Attend on-site events and help with their coordination



Skills

*Must have worked in a front of house environment such as 5 star hotel or restaurant.
*Must be silver-service trained.
*Self-confident with a personable manner, and excellent communication skills, able to
deal with people at all levels with tact and diplomacy
*Pro-active nature with ability to solve problems quickly and efficiently
*Excellent attention to detail
*Calm under pressure with the ability to take control in emergencies and escalate
accordingly
*Good admin skills used to dealing with external suppliers
*Excellent timekeeper
*Reliable and flexible team player willing to work additional hours when required



Thank you for applying to this advertisement; we appreciate your interest in this opportunity. All applications are important to us, but due to the high volume of response we receive from our advertisements, we only contact successful applicants. We wish you all the best in your search for a new position.