Main tasks will include:
 Create and operate to a robust business plan in alignment with the Company's aims
 Using business plan to prioritise and actively re-negotiate lapsed contracts and set up new contracts where no
agreement is in place
 Implement strategies with support from the After Sales Manager for new services and products as well as
analysing business needs and seeking new opportunities for growth
 Conduct strategic account reviews to drive growth and profitability
 Managing the delivery of projects to agreed deadlines
 Addressing client concerns and handling calls that require manager involvement
 Increase the revenue and profitability of accounts through optimisation and efficiencies
 Managing supplier relationships specific to your accounts
 On-going maintenance of customer database and pipeline
 Weekly reporting to your manager on sales activity, key customer advancements, aged debt and updated
pipeline opportunities
 Achievement of set individual quarterly sales targets
 Understand clients' needs and how we can assist in meeting their strategic goals using our proposed solutions
 Monitor company service delivery to ensure this is consistent with contractual obligations
 Build, develop and maintain productive and professional relationships with key decision makers in account base
through regular communication and occasional meetings.
 Maintain high customer satisfaction levels that meet company standards
 Work closely with other departments and divisions to ensure customer satisfaction and problem resolution
 Manage product/service mix, pricing and margins to agreed aims through contract renegotiations
 Plan and orchestrate regular promotional activity at site level with the assistance of Marketing and the After
Sales Manager.
 Apply the Slicker values to your role, "People rarely succeed unless they have Fun in what they are doing."
Skills & Key Requirements
Essential skills and experience
 To maintain a positive and 'can do' approach
 Ability to establish, develop and maintain business relationships
 Maintain a high level of professionalism, discretion and confidentiality at all times
 Success in achieving set objectives including margin attainment and minimising cost
 Strong communication skills to include relationship building, influencing and negotiating skills