Key component parts being:

*Run the planner, allocate the work daily/weekly and aim to fill the drivers with enough work to meet/exceed the average rev per driver where possible
*Ensure the routing is carried out with best utilisation to conserve fuel and maximise profitability.
*Responsible for managing the standing order list and ensure the correct PO's are relevant to prevent invoice queries
*Always ensure that no driver is working excessive hours and has the relevant rest periods made available to them
*Ensure drivers are using the correct standpipes and diesel locations and are always using Red Derv in the donkey engines
*Liaise with drivers for holiday requests ensuring you have enough drivers to cover the work where possible
*Answer the phones to take orders and ensure that all customer relationships are maintained to a high standard and that all operatives carry out their duties in a timely and safe manner
*Work closely with the other depot's in the network to ensure work on the borders is covered effectively putting safety and efficiency first
*Ensure all jobs have the relevant information before they go to invoicing to reduce invoice queries, including correct account number, order number and signature on proof of service.
*Maintain good relationships with our staff and customers to promote Wowness to our service provision across the region
*Liaise with the workshop to get the vehicles in for inspections and repairs and communicate back to the drivers to ensure this happens
*Ensure that the KPI's are created (If applicable) and checked by you before submitting to the senior controller or depot manager and question/challenge any anomalies that do not look correct
*Raise purchase orders for tipping and ensure recharges are reconciled and recharged
*Where applicable, ensure driver's timesheets are in and wage reports are completed, signed off by management and sent to payroll department

Health and Safety
*To comply with the company's Fleet Services SHE (Safety, Health and Environmental) policy and procedures, all legal requirements, and best practice within the business unit.

finance
*To ensure best value solutions for all financial matters both internal and external

People
* To build collaborative working relationships with key stakeholders at every level of the business.
*To build working relationships with external stakeholders

Quality of delivery
*Co-ordinate and produce accurate and timely reports and analysis
*Monitor and ensure brand consistency in internal communications

Corporate responsibility
*To comply with, and support GPFS policies, procedures and standards:

Reporting
Risk management
Finance
HR (Human Resources)
SHE
Quality
Corporate governance

Role modeling for our core beliefs

Everyday endorse that we care about our people, workplace safety is at the heart of all we do.

*To comply with the group's SHE (Safety, Health and Environmental) policy and procedures, all legal requirements, and best practice within the business unit
*Work collaboratively with stakeholders at every level of the business.
*Nothing is more important than our reputation and acting with the highest levels of trust is fundamental to who we are
*Live the ethos that together we get things done. That the groups success depends on sharing our skills, knowledge, experience and that we must be open minded about learning from each other. Diversity makes us strong
*Recognise the inter dependencies we have with our stakeholder peer group to demonstrate daily cooperation, support and collaboration to get the job done
*Encourage a recognition culture where our people do something that is above and beyond what's expected that has a positive emotional impact on the receiver. Drive WOWness service internally and externally