Customer Service Advisor
This job has been filled.
£9.18 - £9.50 per hour
South East
ROC Operations
Temporary
05-08-2022 03:55 PM
Paris Valery
ROC149
My clients are a student accommodation provider and are looking to recruit a customer service advisor who can start asap to assist with various admin and customer service duties. Based in Southampton. Immediate start!
15hr a week shifts (weekends included)
shifts will be comprised between 8 am - 8 pm, early, mid and late shifts
ideally you will have Previous experience in a customer facing role
- Ability to communicate effectively and courteously, both orally and in writing
- A professional and calm approach when handling difficult situations
- Commitment to understanding, empathising and delivering against customer needs
KEY RESPONSIBILITIES
*Answering calls in a timely fashion
*Dealing with emails
*Room inspections- making sure they are ready for arrivals
*Providing a friendly welcome to visitors, dealing efficiently with the signing in process
*Maintaining the Reception area as a tidy and welcoming environment
*Maintaining effective security of the office premises
*Receiving courier parcels and arranging internal dispatch in a timely fashion, advising staff promptly of receipt of a parcel or delivery
15hr a week shifts (weekends included)
shifts will be comprised between 8 am - 8 pm, early, mid and late shifts
ideally you will have Previous experience in a customer facing role
- Ability to communicate effectively and courteously, both orally and in writing
- A professional and calm approach when handling difficult situations
- Commitment to understanding, empathising and delivering against customer needs
KEY RESPONSIBILITIES
*Answering calls in a timely fashion
*Dealing with emails
*Room inspections- making sure they are ready for arrivals
*Providing a friendly welcome to visitors, dealing efficiently with the signing in process
*Maintaining the Reception area as a tidy and welcoming environment
*Maintaining effective security of the office premises
*Receiving courier parcels and arranging internal dispatch in a timely fashion, advising staff promptly of receipt of a parcel or delivery