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Caseworker - Financial Claims

£20000 - £22000 per annum
Greater-London
ROC Executive
Perm
12-06-2018 05:22 PM
Liam Heaphy
liam - CW
Position: Caseworker - Financial Claims
Location: Wembley Park, London
Salary: £20,000-£22,000 (depending on experience)
Start: Immediate
Duration: Full time / Permanent

A leading law firm specialising in financial mis-selling cases, is looking for a caseworker to ideally start immediately.

Role: To manage the claims process for clients and to ensure that claims are properly and efficiently documented and resolved.

Key responsibility: Claims Handling

Profile:

*Interview clients by telephone to extract correct information about their claim
*Initiating subject access request to Lenders and ensuring all documents are received
*Review subject access request documents to analyse evidence, including prospects and quantum of claims
*Preparing and writing Letters before claim
*Providing further information to Lenders re claim
*Chasing lenders for acknowledgement
*Chasing lenders for final responses
*Complete Financial Ombudsman Service (FOS) and Financial Services Compensation Scheme (FSCS) forms
*Quantifying and analysing Offers of settlement
*Ensuring Payment of compensation is paid to Client
*Invoicing Clients and chasing payments of invoice
*Keep clients updated at all times (and at minimum once every 28 days)
*Organise and manage caseload
*Prepare, complete and file complex documents
*Submit to and collect documents from clients and other third parties
*Liaise with panel solicitors, financial institutions and Governmental bodies
*Prepare files for issue at Court
*Keep updated case management records (Bright Office)
*Report efficiently

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